top of page

Family Service Worker

Trabajamos Community Head Start, University Avenue, The Bronx, NY, USA

Job Type

Full Time

About the Role

Trabajamos Community Head Start, Inc is seeking a family service worker to comprehensively work to recruit and enroll children in the head start program. The family service worker will ensure the Head Start program services and community resources are available to enrolled children and their families. The FS\V identifies and assists families on promoting family wellness and encouraging parent engagement within the program.

Qualification Include:
Family Development Credential or Associate Degree in social work, human services, family services, counseling, or a related field.

Good verbal and written communication skill Time management skills
Head start experience working with young children and their families

Willingness to travel and work in the field Computer literacy.


Trabajamos Community Head Start Job Description

Job Title: Family Worker
Department: Family & Community Engagement Reports To: Site Director & Social worker FLSA Status: Non-Exempt

Summary: Responsible for working independently and as a team member, multitasking, acting as a liaison between and for the agency and the families we service, being involved in all parent activities and aid in the empowerment of the families. Responsible for carrying out the essential duties and responsibilities in a satisfactory manner by performing the following job duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Identifies head start eligible families. *

2. Completes all registration and intake documents with families. *

3. Updates/maintains children's medical and dental follow-up appointments. *

4. Provides crisis intervention referrals as needed and appropriate. *

5. Reports safety concerns. *

6. Provides education to families on relating to topics such as health and safety and budgeting. *

7. Schedules and conducts two home visits a year including prior child enrollment and the end of year. *

8. Escorts and/or refers families to various appointments such as medical, dental, social services programs, and emergency room visits as required. *

9. Engages parents to identify family needs to establish family goals setting. *

10. Maintains documentation on all verbal and written communication with families and third parties. *

11. Maintains ongoing family engagement from initial meeting thru follow up. *

12. Acts as a liaison between the classroom and the families. *

13. Attends meetings, trainings, webinars, and workshops as assigned. *

14. Records and/or documents all parent engagement activities. *

15. Maintains/monitors children's daily attendance and follows up on excessive absences. *

16. Maintains working knowledge of community resources and current trends in social services. *

17. Works collaboratively with staff to provide comprehensive, integrated services for families. *

18. Maintains confidentiality as required by law and TCHS policies. *

19. Familiarizes oneself with mandated state standards and regulation such as Head Start performance standards, and Article 47. *

20. Familiarizes oneself with TCHS family and Community Plan and TCHS policies and procedures. *

21. Maintains accurate and completed files, tracking, and data system recording at all times. *

22. Stays open to director's and supervisor's positive suggestions and/or constructive criticism. *

23. Completes and submits accurate reports in a timely manner. *

24. Participates in an all year-round recruitment activity. *

25. Maintains ability to work a varied schedule including some evening hours. *

26. Performs other duties as needed.

27. Assists in classroom when needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing, spreadsheet software, internet software, Child Plus data, and web enrollment system.

Bachelor's degree (8. A./ 8. S.) from four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:
* Infectious disease
* CPR/First aid
* Child abuse and maltreatment
* Family development credentials

Knowledge, Skills and Other Abilities:
* Recordkeeping knowledge
* Ability to keep case notes and maintenance of required documents
* Knowledge of community resources
* Ability to access services for children and families
* Ability to maintain a professional attitude
* Work cooperatively with staff and parents.
* Leadership and guidance skills
* Ability to treat children and their families with dignity and respect.
* Computer literate

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is frequently required to use hands. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to five pounds.

'Essential Fu11ctlon

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to bodily fluids, communicable diseases, wet or humid conditions (non-weather), outdoor weather conditions, extreme cold (non-weather), and extreme heat (non-weather).

The noise level in the work environment is usually moderate.

bottom of page